Frequently asked questions
Below you will find details of the most common questions relating
to our web hosting services. If these details do not provide the
answer you require please contact us
for a more detailed answer.
-My package doesn't include a domain name, what are
-I don't get access statistics of my account. Why?
-I have already registered a domain with a different
provider. Can that domain be moved to Sipero Online?
-Can I use my web site or page commercially?
-What sites may NOT be hosted on Sipero Online servers?
My package doesn't include a domain name,
what are my options?
As a basic service, we are unable to offer a free domain
name with our starter hosting packages. By default your account
will be allocated a sub domain (http://youraccount.siperoonline.com).
During the sign up procedure you will have the option to purchase
a domain to accompany this account at our standard rates. Please
note that this is merely an option and is not required. Alternatively
if you currently own a domain you will also be given the opportunity
to transfer it to your account free of charge. You may also forward
your current domain to your account using standard HTML forwarding.
For help with this please contact our support centre.
I don't get access statistics of
my account. Why?
The statistics provided by Sipoero Online are comprehensive and
extremely detailed. Therefoer in order to reduce processor usage
and log file processing we are only able to offer this feature on
our advanced services. You are however permitted to include ASP
driven statistics generators in your site in order to record trafic.
I have already registered a domain
with a different provider. Can that domain be moved to Sipero Online?
Yes. During the signup procedure you will be given the
option to transfer an existing domain to your Sipero Online account
free of charge. This may also be done at any time thereafter through
your account page.
Can I use my web site or page commercially?
Yes. Your account may be used for any purpose so long as it falls
within our acceptable use policy
What sites may NOT be hosted on
Sipero Online servers?
Certain types of content are not allowed on our network. We do not
host adult content of any description. Content relating to Hacking,
Cracking, Warez and IRC is not allowed. Software downloads may only
be hosted if you are the writer and copyright owner of the software,
all other software including freeware, shareware and trial software
is forbidden. Audio and video downloads may only be hosted if you
are the creator and copyright owner of the work. Please note that
our terms and conditions allow inspection of your site content by
our administrators, and Sipero Online reserves the right to remove
any site from our network.
All prices quoted are exclusive of VAT at 17.5%
* Free domain names are offered for the first 12 months only. In
the case of UK domain names this applies to .co.uk, .org.uk, and
.me.uk domains only. In the case of US domains this applies to .com,
.net, and .org domains only. Where a required domain type is not
offered free it may be added to your account for an additional charge
which will be indicated prior to payment.