The process by which files are transferred to the web server is
called FTP (File Transport Protocol). You have unlimited access
to your web space via FTP 24-hours a day. As such, you can create
and maintain your web pages on your own computer and upload files
to your web site at your leisure.
NOTE: if you are using the online site creation tool, this includes
a web based version of ftp. You should read our getting
started guide for more information on this.
To use FTP you need a piece of software installed on your computer
called an FTP client. We recommend ACE FTP which can be downloaded
for either the PC or Mac from http://freeware.aceftp.com.
Many popular web design packages also come with FTP software functionality
Microsoft FrontPage Users
Customers wishing to use Microsoft FrontPage to manage their site
should install the FrontPage Server Extensions and should use only
the publishing feature within FrontPage to transfer files. Using
regular FTP can corrupt the extensions, disabling the functionality
of the FrontPage web and requiring that the site be deleted to reinstall
the extensions. For this reason, once Frontpage Extensions have
ben installed on your account you will no longer have an ftp connection.
Configuring Your FTP Software
To connect to your site by FTP, you will need to configure your
FTP client with the following information.
|FTP Host For UNIX
|For Windows Virtual Servers:
||The HOSTING account username
||Your HOSTING account password
The initial working directory, port number and all other configuration
options should be left at their defaults.
Transferring Your Files
When you connect to the FTP server, you will placed in the home
directory for your account. You will see system folders in your
home directory as described on the UNIX File System and Windows
File System pages. You can transfer files directly to your home
directory or create subdirectories within in. As soon as a file
is uploaded to the web server, it is available for all to see.
Our operating system is case sensitive. In other words, the file
name 'page.html' is NOT the same as 'Page.html'. If your HTML code
references a 'page.html', but the actual file name is in uppercase,
this will result in a File Not Found error. This applies to directory
names as well. To prevent errors, we suggest naming all files in
lowercase. You should not use spaces and punctuation characters
although the underscore character ('_') is acceptable.